FREQUENTLY ASKED QUESTIONS

Our station at the Heraklion airport is located right opposite the arrivals terminal.

Please come to find us there to pick up your rental car. Our staff will be there to welcome you.

The directions for our Car Rental Spot: Click Here

For Chania Airport, we offer a meet at greet service. A member of our staff will be waiting for you in the arrivals hall holding a sign with your name.

A member of our staff will be waiting for you right outside the ferry, holding a sign with your name written on it so that you can recognize them.

For all the Complains and problems, you can inform us by email at info@heraklioncarrental.com or call us at +30 28310 72440. We will not accept any complaints received after the drop-off date.

Please email us at info@heraklioncarrental.com , and we will respond to your query as soon as possible.

1. Non-Show: In case of not showing up for our rental appointment, the 20% deposit cannot be refunded.

2. Cancel Flight: The 20% deposit is not refunded if your flight is canceled.

https://www.livechatalternative.com/